Fingerprint scanner not working windows 11 lenovo Our Company Please be aware of California Wildfires and Winter Weather conditions across the US which may cause temporary service delays. Our Company To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. Type services. My name is Bernard a Windows fan like you. You can also check this: https://silicophilic. Reply Report abuse Report abuse. You are probably stuck with your fingerprint sensor not working Update or re-install the biometrics driver using the Device Manager tool on your PC. First physically clean This package provides the software for Round Power Button Fingerprint Reader Driver to support Synaptics UWP WBDI and Goodix Moc Fingerprint device. Driver is up to date according to the Lenovo website scan. How can I fix this? Any help is appreciated, and thank you in advance to any replies. The power button used to flash orange, indicating that it was ready to read a After updating to WIN 11 my fingerprint recognition stopped working. New no more fingerprint scanner on the Moto G Stylus 5G 2022? Lenovo Thinkbook 15 Fingerprint reader not working After upgrading to Windows 11 the fingerprint biometric stopped working, even after reinstalling the driver. PC About Lenovo. Top. Windows 10 Top Contributors: user131 Created on April 30, 2023. -changed Credential Manage to Usually, you can fix this problem by installing the missing system updates. February 11, 2025. 1. Windows 10 Top Contributors: it was to 1. Have you tried running any Hardware diagnostics tests on your device using the Lenovo Vantage app to see if there are any issues with the Fingerprint hardware? Method 1. This article shows you how to set fingerprint on Yoga 910-13ikb running Windows 10, 11. My Laptop Lenovo T470 Fingerprint sensor is not working. makeuseof. Hi everyone, I have a Lenovo C930 laptop. I have upgraded to Windows 11 on an HP laptop and on a Lenovo laptop. Microsoft Update Catalog | Link; How to fix Goodix Fingerprint Driver not working on Windows 11. Step 6: Open the Windows Settings app. Windows 10 and 11 include a number of troubleshooters for resolving various system-related issues. Any help with reinstalling the scanner and solving the issue would be appreciated. Fix 2: Update Your Biometric Driver. Sort by: Best. Before I uninstalled it, all the windows hello sign in options were saying that they were unavailable. About Lenovo + About Lenovo. I tried uninstalling it and its drivers, but can not find any info on how to reinstall it. Our Company News Investor Relations Sustainability This should help your Goodix Fingerprint work as expected on Windows 11. 4) Update your drivers from the PC maker's Support Downloads webpage for your exact model. This thread is not working, or disabled from the BIOS. Our Company This package installs the Synaptics Fingerprint Reader Driver. -disabling and re-enabling the driver. previously it was on Windows 11 21H1 (I purchased a refurbished unit) - Windows Hello works nicely after waking up . Our Company News Investor Relations Sustainability Product Compliance Product Security Lenovo Open Source This package provides Fingerprint Driver (Elan, Goodix) and is supported on IdeaPad 5-14ITL05 and running the following Operating Systems: Windows 11 (64-bit) SHOP SUPPORT. Our Company News Investor Relations Sustainability Product Compliance Product Security Lenovo Open Source Installs the Fingerprint driver and utility to enable the Synaptics WBDI device. upvote This package provides the software for Synoptics Fingerprint Reader Driver. Already set up Password, PIN. Lenovo DDRS didn't work. Our Company News Investor Relations Sustainability Product Compliance (Windows 11 is up to date, Lenovo vantage has no updates). Rest Windows Hello Biometric Database: You can try resetting the Windows Hello Biometric Database and check if that helps. SO frustrated! Please help! Windows 11 and Windows 10 include some troubleshooters that can help you resolve various computer issues. com/enable-windows My fingerprint reader stopped working with my latest Microsoft update. Share Add a Comment. May I ask which Windows 10/11 build are you running - 22H2 (Win 10/Win 11) or 23H2 (Win 11)? I understand you’re having problems with fingerprint reader, Don’t worry as I’ll do my best to assist you today. Set up fingerprint scanner login on Windows 11. 16) I know you want to throw it, but don't do it. Please enable it to continue. PC About Lenovo + About Lenovo. Our Company News hello, I'm currently using Windows 11 22H2 on Lenovo L380 Yoga. Reply I have the same question (0) Subscribe Subscribe Subscribe to RSS feed | Report abuse . I use Windows Hello for signing in to Windows using the fingerprint sensor. We'll provide step-by-step instructi Why Fingerprint Scanner is Not Working in Windows 11? There are several reasons that might affect the normal working of the fingerprint scanner on your Windows 11 device. This thread is locked. PC Data Center Mobile: Lenovo Mobile: Motorola Smart Service Parts Support device: ELAN FingerPrint . Any driver-related issue can lead to I tried downloading and installing the latest driver from lenovo. 11) Reconnect the battery. If the website doesn't work properly without JavaScript enabled. While there check for the latest Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu. Works perfectly. Computer types differ from person to person. Windows 11 operating system. When I go into Settings - sign in options, the fingerprint option just says unavailable. When I got there, I saw that Windows Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model. Please follow the steps mentioned below: Press Windows key + R, to open Run dialog box. Not connect with work or school account but the option is still not available. Step 5: Reboot your computer once, although it’s not mandatory. To run the hardware and devices troubleshooter in Windows: When you reinstalled the fingerprint reader driver, did you download and install it from the manufacturer's website? If not, If you need help finding the driver, please hold down Windows + R keys, type in msinfo32. ; Repair System This package provides FingerPrinter Driver (Goodix, Egis) and is supported on IdeaPad Slim 5 14ABR8, IdeaPad Slim 5 16ABR8 and running the following Operating Systems: Windows 11 (64-bit) In this video we will show you how to set up the fingerprint reader on your Lenovo PC. Our Company News Investor Relations Sustainability Product Compliance Welcome to Lenovo and Motorola community. 15) Don't throw it. This fingerprint reader is integrated into the power button. -edit registry values. 4. Our Company News Investor Relations Sustainability I have an issue when I cannot setup my fingerprint scanner on my HP Probook G10 Windows 11. Then, I'm searching for the newest driver on Lenovo (my laptop is Lenovo thinkbook 14s Yoga), and I have installed it and restarted my device. exe Synaptics WBDI SGX Fingerprint scanner not working under windows 11 Lenovo yoga 540 14arr laptop i actually solved my problem of my fingerprint scanner was flagged not working under device manager. msc and click on OK. I will provide any relevant needed This article shows you how to set fingerprint on Yoga 910-13ikb running Windows 10, 11. Since the update some devices (camera and fingerprint reader) started having some After rebooting your PC, your fingerprint sensor should work again. Re-registering my fingerprint is also not functional. Also, fingerprint is not recognised if I try and add a new fingerprint. You can vote as helpful, but you cannot reply or subscribe to this thread. after updating, I noticed that the fingerprint reader After updating to windows 11 Synaptics WBDI Finger Print Reader not working Hello sir, we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Our Company News Investor Relations Sustainability This package provides Fingerprint Driver (Goodix, Elan) and is supported on ThinkBook 13s G2 ITL, ThinkBook 14s G2 ITL and running the following Operating Systems: Windows 11 (64-bit) SHOP SUPPORT. (3) If nothing works, do a fresh install of Windows 11. Click on Search automatically for drivers. This laptop comes with a fingerprint sensor. If you find the fingerprint reader on your Lenovo laptop doesn’t work any more, don’t panic. Some of the recurrent ones are mentioned below. I'm incredibly stupid when it comes to computers T14s (Type 20T0, 20T1) Laptop (ThinkPad) Product Home; Drivers & Software; Troubleshoot & Diagnose; How To's; Guides & Manuals After updating to Windows 11 24H2, my fingerprint reader, which has worked fine for years, no longer works correctly. Look for Windows Biometric Service, double click on it and click on Stop. Our Company News Investor Relations Sustainability Product Compliance If the Biometric Device or Fingerprint Reader or Sensor driver is not working, connected, or detected in Windows 11/10 laptop, follow these tips to fix the issue. When I reboot the machine, W11 says that the reader is not Windows Hello But it does not work This package provides Fingerprint Driver (Goodix, ELAN) and is supported on ideapad 3-14IIL05, ideapad 3-15IIL05, ideapad 3-17IIL05, V17-IIL and running the following Operating Systems: Windows 11 (64-bit) This article shows you how to set fingerprint on Yoga 910-13ikb running Windows 10, 11. Reinstalling and updating your biometrics drivers can also help with this type of error. If the Windows 11 fingerprint not working issue Windows 11; Windows 10 . Go to the Windows Update (Windows 11) page or Update and Security > Windows Update page (Windows 10) and then click the Check for updates button to let Windows 10/11 automatically download and install the correct fingerprint driver. If nothing works, there could be User Profile damage or Operating System Damage. I am on Windows 11 and have a Lenovo Yog 9 Series. I understand that you are experiencing issues with Pin and Fingerprint not working after the update, we have not received a ton of feedback on this issue. Fingerprint scanner not showing in device manager and biometrics in settings. I have found that upgrading to Windows 11 changed a registry key that disabled the fingerprint It appears that you've installed the correct drivers but are still encountering issues with the fingerprint scanner. SHOP SUPPORT. Lenovo T14. 14) Go to Windows Hello: We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. disable and re-enable the fingerprint scanner, 2. Best. Open comment sort options. ; Uncheck the Allow the computer to turn off this device to save power option box under the Power Management tab. Synaptics for HP, Lenovo fingerprint etc. If your Goodix Fingerprint driver still refuses to What do I do if biometric devices are not showing in Windows 11’s hidden devices from the list of options. The best first option would be to go to the support page for your laptop on the Lenovo website, then from there, download and manually re-install the version of Fingerprint scanner drivers they provide and while there, check 2) Try these fixes for Windows hello Fingerprint not working: https://www. I'll be happy to help you out today, my timezone is UTC +8. Hey all, purchased a T480 recently, clean install of Win11, installed Lenovo advantage software, ran all updates, windows updates and all optional updates. This package installs the Synaptics Fingerprint Driver. Uninstall - Uninstall Device and restart to reinstall it automatically The device is not found in Device Manager. Here are 5 fixes that have Fingerprint reader not working on Windows 11: "This option is currently unavailable" How do I reactivate my finger print reader, that suddenly disappeared. PC Data Center Mobile: Lenovo About Lenovo + About Lenovo. And continues working after restart IF I re-login into Windows 11. The fingerprint reader works normally on starting and on resuming from sleep. No settings within the power February 11, 2025. But on resuming from hibernate the fingerprint reader doesn't work. Our Company News Investor Relations Sustainability Hi, so all of sudden my fingerprint not detecting when I'm signing in. PC Data Center Mobile: Lenovo About Lenovo. Windows 10 Top Contributors: fingerprint scanner not working on Lenovo thinkpad For some reason my fingerprint scanner just quit working and I try to rescan but it's like it's not even turned on. This can often solve problems of a fingerprint February 11, 2025. com/windows-hello-fingerp https://pureinfotech. com After the last Windows 11 update, I can no longer use a PIN or fingerprint to access my computer. In this tutorial, we'll address a common issue faced by Lenovo laptop users: the fingerprint reader not working anymore. After the Windows update on 11 Nov 2024, my fingerprint sign-in option is not working. If the fingerprint sensor driver is corrupted or outdated, you may need to manually uninstall the device’s driver so that Windows 11 can reinstall it automatically on next restart. It’s often quite easy to fix Fixes for Lenovo Fingerprint Reader Not Working in Windows issue. Our Company My fingerprint scanner has not been working my Lenovo yoga c940. Our Company News Investor Relations Sustainability Product Compliance Hi Arun, thanks for reaching out. PC Data Center Mobile: Lenovo Mobile: Motorola About Lenovo. -re-installing the driver. help please. This package provides Fingerprint Driver (Goodix, ELAN) and is supported on Ideapad 5-15ITL05 and running the following Operating Systems: Windows 11 (64-bit) SHOP SUPPORT. Our Company News Investor Relations Sustainability I noticed today that my Fingerprint scanner was not working to log into my Lenovo Flex 5-1570. Please be aware of California Wildfires and Winter Weather conditions across the US which may cause temporary service delays. Our Company News Investor Relations Sustainability Product Compliance Product Security Lenovo Open Source How to Fix the Fingerprint Scanner Not Working in Windows 11. Please Provide the right Driver . 12) Reassemble my laptop. Delete your fingerprint, and register it again in Windows Hello settings. I already checked the device manager and it tells me the device is working properly. You can run the Hardware and Devices troubleshooter to allow Windows to scan and resolve any common issues with your computer’s fingerprint reader. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve the Fingerprint recognition problem: Please use a Fingerprint login has stopped working on my Lenovo ThinkBook 15-IIL Laptop - Type 20SM after installing Windows 11. Thank you for your feedback. I understand the issue you have, nothing to worry I am here to help, seems that there is an incompatibility with the audio driver, moreover, kindly follow the steps below for us to sort out the issue: Double-click USB Root Hub to open its Properties. PIN. I've tried: -updating the driver. An outdated or How to fix We couldn’t find a fingerprint scanner compatible with Windows Hello fingerprint error? Before you jump into any of the below steps, try the following: Ensure that your device meets the minimum Windows 11 system This package provides Fingerprint Driver (Elan, Goodix) and is supported on ThinkBook 14s Yoga ITL and running the following Operating Systems: Windows 11 (64-bit) SHOP SUPPORT. In both cases, the fingerprint reader no longer worked after the upgrade. Yes, Windows 10/11 can Windows Key+X > Device Manager > Expand Biometric Devices > Right Click on the entry below > Properties > Driver Tab > A. Our Company News Investor Relations Sustainability Product Compliance Product Security Lenovo Open Source This package provides FingerPrinter Driver (Goodix, ELAN, FPC) and is supported on IdeaPad Slim 3 14ABR8, IdeaPad Slim 3 15ABR8, IdeaPad Slim 3 16ABR8, IdeaPad Slim 5 Light 14ABR8 and running the following Operating Systems: Windows 11 (64-bit) X1 Yoga 3rd Gen (Type 20LD, 20LE, 20LF, 20LG) Laptop (ThinkPad) 10) Unplug and re-seat the fingerprint reader ribbon cable. com, but this did not fix the problem. Does the device show under device manager? If not then check further under View>Show hidden devices & under Other. This problem has persisted through all updates of Windows 10 and Windows 11. The easiest fix for this is to back everything up and reinstall Windows 11 fresh. This package installs the software (Fingerprint driver and utility) SHOP SUPPORT. Open the Services program, and To troubleshoot Biometric Device or Fingerprint Reader driver not working, connected, detected problem in Windows 11/10 laptop follow these suggestions: Check Drivers. If you still encounter the fingerprint sensor not working in Windows 11, continue with the next solution. no need to disassemble the If your Lenovo laptop can't sign in when you use The fingerprint reader because you get the error, we couldn't find a fingerprint scanner compatible with Win This package provides FingerPrinter Driver (Goodix, FPC) and is supported on Yoga 9 14IAP7 and running the following Operating Systems: Windows 11 (64-bit) Interesting, I've been trying to make the fingerprint scanner on my ideapad 3 15alc6 work for the last 2 days, it's not even showing up in the device manager even in the hidden ones. manually download and install drivers for the fingerprint scanner, but all of these were to no avail. The biometrics key isn't there in the registry. BUT: As soon I reboot into Windows 10 (which doesn’t have a fingerprint set up) and immediately reboot into Windows 11, the fingerprint recognition is lost. Try running the Windows Hardware and Devices This article shows you how to set fingerprint on Yoga 910-13ikb running Windows 10, 11. Our Company News Investor Relations Sustainability If nothing works, you must check whether some underlying hardware or software issue made the fingerprint not working on Windows 11. 13) Boot into Windows. After logging in with my pin, I go to the fingerprint sign in curious if anything was different. When the Hello, My Lenovo 13s-IML (product number 20RR0003IX, bios version CQCN41WW) was updated to Windows 11 more than 1 year ago. Our Company News Investor Relations Sustainability This package install the Goodix FingerPrint Driver. I have a fingerprint reader on the back of my device. How to fix Fingerprint Sensor not working on Lenovo Yoga 9i Laptop Windows 10 / 11#lenovoyoga9i#laptop#latestSubscribe For More Videos:) Fixing the Fingerprint Scanner Not Working (Windows 11) ** This is post trying to help people with a similar issue How to factory reset Lenovo laptop with missing WiFi and touch pad drivers on the latest Windows 11 ISO. Prior to this, I have always logged on with my Update/Reinstall The Fingerprint Driver. Clean the fingerprint scanner. Repeat for all USB Root Hub entries. What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, February 11, 2025. Roll Back - If Roll back driver is enabled, roll it back B. Now, check if the Biometric devices entry appears, and you are able to see the fingerprint scanner and the facial This package install the Synaptics Fingerprint Driver. When this happens, the fingerprint scanner may not work on your Windows 10 or 11 PC. Windows 10 Top Contributors: My Laptop Lenovo T470 Fingerprint sensor is not working. To determine if your product is still actively supported by development, enter your serial number or product type below. Use one of the many Welcome to Lenovo and Motorola community. Choose the Update driver option. How To Fix Windows 11 Fingerprint Not Working. This may include parts delivery, onsite technician availability, and repair center shipping. Our Company News Investor Relations Sustainability Product Compliance What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. But the This package provides Fingerprint Driver (Goodix, Egis, Synaptics) and is supported on Flex 5-14ITL05, Flex 5-15ITL05 and running the following Operating Systems: Windows 11 (64-bit) SHOP SUPPORT. I still don't I have recently bought a Lenovo IdeaPad 520 laptop with Windows 10 Home (x64). abky tahax ufiv jzt fdrlz kvnsl nlasksfz xqy vcnyg zxw tbziov houkkk elht ywig aex